What’s your cancellation policy?

Posted on June 4, 2016 by root

A: Clients will need to cancel 14 days before the event. If the Client goes over the 14 days payment of the balance will be required. Payment of the balance will not be required if the cancellation is due to a verifiable death in the immediate family of the client. Cancellation must be made by email or fax. If the reason you are canceling is due to a major snow storm that is in progress on the date of your event we will need to be notified no later than 12 noon on the date of the engagement. If you decide to reschedule your event, please do so at least 7 days prior and we will make every effort to meet your needs.